Privacy Policy

Last updated: August 21, 2025

Privacy Policy - Autinest

Welcome to Autinest - a digital support app designed for children with autism and their families. We are committed to protecting your privacy and handling your personal data with care and transparency.

The Policy Explains:

  • What information we collect

  • How we use it

  • Who we share it with

  • Your rights and choices

If you have any questions, you can contact us at:

  1. Who We Are

Autinest is operated by Autinest LTD, registered in the UK. We are the data controller, which means we are responsible for how your personal information is used.

  1. Who is Policy Covers

  • Parents, carers and professionals using the app

  • Children using the app with adult consent and supervision

We take special care when handling children’s data in line with the UK GDPR and Children’s Code.

  1. Information You Provide

  • Your name, email address (when signing up or contacting us)

  • Information about your child (e.g. age range, interests, routines) to personalise the experience

  • Feedback, survey responses or messages

Automatically Collected Information

  • Device type, app version, usage patterns (e.g. what features are used)

  • IP address and general location (e.g. country or region)

Children’s Data

  • We do not ask children for identifiable personal data

  • Any child-specific information (e.g. favourite colour, interests or chosen avatar) is optional and only used to personalize content.

  • We ask for parental consent before collecting any child-specific information

  1. How We Use Your Information

We use your information to:

  • Provide and personalise the Autinest app experience

  • Improve our app and add new features

  • Respond to questions or feedback

  • Ensure the app is safe and appropriate for young users

  • Meet legal requirements

We never sell your information

  1. Legal Basis for Using your Data

Under data protection law, we must have a reason (legal basis) to use your data. For Autinest, this includes:

  • Consent (when you sign up or give permission for a child to use the app)

  • Legitimate interests (to improve and run our app in a safe way)

  • Legal obligations (to comply with the law or protect children)

  1. How we protect Children’s Privacy

We follow the Children’s code to make sure:

  • The app is age appropriate and easy to understand

  • No unnecessary data is collected

  • Personalisation is done without exploiting or profiling children

  • Parental controls and transparency are built in

  1. How We store and Protect Your Data

  • Data is stored securely on servers in the UK or EU

  • We use encryption and secure login to protect your data

  • We keep your data only for as long as needed and delete it when it’s no longer necessary.

  1. Who We Share Your Data With

We may share with

  • Trusted service providers who helps us operate the app (e.g. hosting, analytics)

  • Law enforcement or regulators if required by law

We do not share data for advertising or marketing purposes without your clear consent.

  1. Your Rights

You (and your child, through you) have rights under data protection law:

  • Access your data

  • Ask us to consent at any time

  • Object to or limit how we use your data

  • File a complaint with the ICO (Information Commissioner's Office - UK)

  1. Cookies & Tracking

Autinest uses minimal tracking. We do not use advertising cookies. We may use anonymous analytics to understand how th4e app is used.

You can manage cookie setting in your device or browser

  1. Changes to this Policy

We may update privacy policy from time to time. If we make major changes we will notify your in the app or by email

Contact us

If you have questions or concerns about this policy or how we handle your data, please contact us